Sales and Marketing need to be aligned like the stars

According to a recent study, only 26% of companies say their sales and marketing teams are “very aligned.”

Mads Winther

Are your sales and marketing aligned?

If not, you’re not alone. The good news is that alignment is achievable. By definition, alignment means bringing into agreement or cooperation. In the context of sales and marketing, alignment means getting your teams on the same page, working together toward common goals.

Why is there friction between sales and marketing teams?

There are a number of reasons why sales and marketing teams can find themselves working against each other instead of together. Here are a few common ones:

Different priorities: Sales teams are typically focused on hitting their quarterly numbers, while marketing teams are often more concerned with long-term brand building. This can lead to tension between the two groups .

Different measures of success: Sales teams are typically judged by revenue generated, while marketing teams are often judged by leads generated. This can lead to tension if leads aren’t converting to sales.

Lack of communication: If sales and marketing teams aren’t communicating regularly, it can be difficult to align their efforts.

There are a few key areas where sales and marketing need to be aligned:

  • Strategy: Sales and marketing should have a shared understanding of the company’s overall strategy. This includes the target market, positioning, and value proposition.
  • Goals: Both sales and marketing should have agreed-upon goals, and those goals should be aligned with the company’s overall strategy.
  • Processes: Sales and marketing need to have a shared understanding of the processes they use to generate and nurture leads.
  • Data: Sales and marketing should have access to the same data, and that data should be used to inform strategy and goal-setting.
  • Reporting: Sales and marketing should have a shared understanding of what data needs to be reported, how it will be reported, and who will have access to the reports.

When sales and marketing are aligned, it leads to better customer experiences and more closed deals.

If sales and marketing aren't working together, your company could miss out on opportunities to reach your target market.

If you’re ready to align your sales and marketing teams, here are a few tips to get you started:

  • Define the company’s overall strategy, and make sure everyone is on the same page.
  • Set aligned goals for sales and marketing, and track progress toward those goals.
  • Create processes for generating and nurturing leads, and make sure everyone understands and follows those processes.
  • Use data to inform strategy and goal-setting, and make sure everyone has access to the same data.
  • Define what data needs to be reported, how it will be reported, and who will have access to the reports.

What happens if you don’t achieve optimum alignment?

If sales and marketing aren’t aligned, it can lead to a number of problems, including:

  • Duplication of effort: If sales and marketing are working in silos, there could be duplication of effort, which can lead to wasted time and resources.
  • Inefficient processes: If sales and marketing aren’t aligned, your company’s processes could be inefficient, leading to lost time and money.
  • Poor customer experiences: If sales and marketing aren’t working together, it can lead to poor customer experiences. This can damage your company’s reputation and make it harder to close deals.
  • Missed revenue goals: If sales and marketing aren’t aligned, your company could miss its revenue goals. This can have a negative impact on your bottom line.

Long-term benefits of alignment

There are a number of long-term benefits that can be achieved by aligning sales and marketing, including:

  • Increased revenue: When sales and marketing are aligned, your company is better equipped to reach its revenue goals.
  • Improved customer experiences: When sales and marketing are working together, it leads to improved customer experiences. This can result in repeat business and referrals.
  • Increased efficiency: When sales and marketing are aligned, your company’s processes will be more efficient, leading to time and cost savings.
  • Improved decision-making: When sales and marketing have access to the same data, it leads to better decision-making. This can help your company to avoid costly mistakes.
  • Enhanced reputation: When sales and marketing are aligned, your company’s reputation will be enhanced. This can make it easier to win new business.

Achieving optimum alignment between sales and marketing is essential to the success of your business. By following the tips above, you can start to align your teams and improve your bottom line.

Here are few companies you may know that have achieved success through sales and marketing alignment:

  • Salesforce: Salesforce is a global leader in customer relationship management (CRM) software. The company has achieved success through alignment between its sales and marketing teams. By working together, the teams have been able to create efficient processes and deliver consistent customer experiences.
  • Microsoft: Microsoft is a global leader in technology. The company has achieved success through alignment between its sales and marketing teams. By working together, the teams have been able to create efficient processes and deliver consistent customer experiences.
  • Apple: Apple is a global leader in consumer electronics. The company has achieved success through alignment between its sales and marketing teams. By working together, the teams have been able to create efficient processes and deliver consistent customer experiences.

Alignment is important and it works!

These companies have seen the benefits of sales and marketing alignment firsthand. If you want to achieve similar success for your business, start by aligning your teams. It’s the first step to achieving optimum results.

When sales and marketing are aligned, everybody wins!

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